Loft9 delivers elevated outcomes
and experiences to clients by combining highly selective recruiting
with a unique Co-Delivery model. We know that the best solutions
come from expertise and multiple
perspectives. That’s why Loft9 consultants actively collaborate with
dedicated Co-Delivery consultants
on every engagement. This gives
Loft9 clients the most reliable, consistent, and effective team possible—a team based on collaboration,
mentorship, and active knowledge
sharing, says Jake Sullivan, Market Director of Loft9. The company
provides Business Analysis, Project
Management, Change Management,
and Process Improvement expertise
across the entire business life cycle.
The firm is locally-based and serves
the Seattle and Denver markets. Sullivan sat down with Consulting to
discuss the firm’s 51 percent revenue and No. 55 ranking.
Consulting: What were the
main factors that contribut-
ed to your firm’s exceptional
Sullivan: For us, growth depends
on equal parts Associate satisfac-tion/engagement, account diversification, client referrals and great
hires. This year was no different,
with every single Loft9 Associate lending a considerable amount
of focus each day towards one or
more of these items.
Consulting: How is this year
shaping up for your firm?
Sullivan: Loft9 continues to be
a profitable, healthy, fun and dynamic organization. That being
said, the word I would use to best
describe 2016 has been “
educational”. This firm was built on the
concept of lifelong learning, which
will always be a core value of
the firm. One way our Associates
regularly solicit feedback from
their clients is to simply ask them,
“what should I do more of and
what should I do less”. As an organization, we have been regularly
asking both our clients and Associates the very same thing and gaining some great insight into how we
can continuously improve.
Consulting: How would you
describe your firm’s outlook
for 2017? Where do you see
the most opportunities?
Sullivan: I would say we feel positive yet unsatisfied. We are truly
impacting organizations in meaningful ways while also providing
our Associates with the best possible work environment. But there
are so many organizations out there
who have not yet had the Loft9 experience, and even more potential
Loft9ers who can be a part of what
we are building. Our biggest opportunities are to create new partnerships and bring on more talented
Consulting: What are your firm’s
biggest challenges in 2017?
Sullivan: Seattle is thriving and the
competition in this town presents a real
challenge, both in keeping great talent as
well as differentiating ourselves within
the marketplace. Personally, I welcome
these challenges and wouldn’t have it
any other way. Imagine what it would
be like for Loft9 to be in an environment where we weren’t being pressed
by our competitors or where our Associates had no other good career options? That doesn’t sound fun at all.
Consulting: What does being
named one of Consulting’s
Fastest Growing Firms mean to
your firm, your employees and
Sullivan: Quite simply, it means that
we aren’t even close to being done.
For our clients, it means continued
partnerships and more opportunities
to work together. For the firm and
associates, it means more opportunities across any and all career paths.
HQ: KIRKLAND, WASH.